I was supposed to get a call today from a manager from XM radio to talk about the issue I am having with them.  Guess what, no call!  Amazing. 

Earlier I got an email from them saying my account was canceled.  So I called them.  Talked to a guy that actually wanted to fix the issue this time.  So he did what I asked.  I got my service for the money that I already paid and working on getting my money back for the over charges.

They do have the worst customer service ever though.  Can't see how this company will be in business more than another year or two at this rate. 

Actually while I was on the call the guy I was talking to put me on hold because one of the guys behind him was yelling at another customer.  Got to love that.

Not happy, but better than yesterday.